When will my packages arrive?

Please allow 1-2 days for packages to be shipped out and another 2-8 business days to reach you. Timeline depends on the weight of items ordered and distance from my studio in NYC. All orders will be given a tracking number as well.

Will my package arrive before Christmas? 

The holiday sale will go from December 8 to December 15. Orders placed December 15 will be shipped no later than December 16 and please allow 2-8 business days after shipment for arrival.

I made an error when typing in my address, can I still change it after my order has been placed or get a refund?

Unfortunately since this is a one woman operation, I can’t afford to take responsibility for the incorrect input of each address but if you notice the incorrect address at the time the order is placed, please email me ASAP at annietianping@gmail.com and I’ll do the best I can if your order hasn’t already been shipped.

When is the last day to place orders for the holidays?

The last day to place orders before Christmas and New Years is December 15. The shop will close December 15 at 11:59 PM EST for a month and reopen January 15 if there are still pieces in stock.

Does my package come with tracking?

Unless you only ordered stickers, each package comes with tracking info that will be available once the item is shipped. You will get a confirmation email once it has been shipped.

Can I get a refund?

Unfortunately, since I am a single independent artist, I can’t afford to do so. Therefore, all sales are final.